1. General Information
This website is operated by Whimsy Flowers, an online flower shop providing fresh flower bouquets and floral arrangements for delivery.
By accessing or placing an order through this website, you agree to be legally bound by these terms.
2. Products and Availability
All flower arrangements are subject to availability.
In rare cases, we may substitute flowers or packaging with similar items of equal or greater value if the original product is unavailable.
Colors and styles may vary slightly from product photos due to natural differences.
3. Orders and Payments
Orders can be placed via our website 24/7.
Full payment is required at the time of purchase.
We accept secure payments via credit/debit cards, UPI, net banking, and other available payment gateways.
Once an order is placed, you will receive a confirmation email with order details.
4. Delivery
We offer same-day and scheduled delivery services within our specified delivery zones.
Please ensure correct delivery address and recipient contact number.
If the recipient is unavailable, we will attempt to contact them or leave the order at a safe place.
We are not responsible for delays due to weather, incorrect address, or other unforeseen issues.
5. Cancellations and Refunds
Orders may be canceled or modified up to [e.g., 12 hours] before the scheduled delivery time.
Refunds will not be issued for same-day delivery orders once they are processed.
If an order is delivered late or incorrect due to our error, we will offer a replacement or refund at our discretion.
6. Returns and Complaints
Due to the perishable nature of flowers, we do not accept returns.
If you’re not satisfied with the quality of your order, please contact us within 24 hours of delivery with photos and order details.
7. Use of Website
You agree not to misuse our website or interfere with its functionality.
All content, including images, text, and logos, is the property of Whimsy Flowers and may not be copied or used without permission.
8. Privacy
Please refer to our Privacy Policy for details on how we handle your personal information.
9. Changes to Terms
We reserve the right to update or change these Terms and Conditions at any time. Continued use of the website after changes means you accept the updated terms.
10. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us: